Terms & Conditions

Welcome to Jayne Russell Art. These Terms & Conditions govern your use of jaynerussellart.co.uk and apply to all purchases made through our website. By using this website, you agree to the following terms.

1. General

• Jayne Russell Art is a UK-based online store selling original paintings and prints.
• These Terms & Conditions apply to all sales and website interactions.
• We reserve the right to update these terms at any time without prior notice.

 

2. Orders & Payments

• All prices are listed in GBP (£) and may be subject to change.
• Payment is required at the time of purchase via Paypal, debit/credit card or bank transfer.
• Your order is confirmed only once payment has been received.
• We reserve the right to refuse or cancel any order at our discretion (e.g., if a pricing error occurs).

 

3. Shipping & Delivery

• Orders are typically dispatched within 3-5 working days.
• We ship via Royal Mail or Parcel Force, and estimated delivery times will be provided at checkout.
• International orders may be subject to customs fees or import taxes, which are the buyer’s responsibility.
• We are not responsible for delays caused by postal services or customs.

 

4. Returns & Refunds

• As each piece is unique, we do not accept returns unless the item arrives damaged or defective.
• If your order arrives damaged, please contact us within 48 hours with photos, and we will arrange a replacement or refund.
• Custom and commissioned pieces are non-refundable.

 

5. Copyright & Usage

• All artwork and content on jaynerussellart.co.uk remain the intellectual property of Jayne Russell.
• You may not copy, reproduce, or distribute any images without permission.
• Purchasing artwork does not grant reproduction rights.

 

6. Privacy & Data Protection

• We collect personal information only to process orders and improve our website.
• We do not sell or share customer data.
• See our Privacy Policy for full details.

 

7. Contact

For any questions about these Terms & Conditions, please contact us at: sales@jaynerussellart.co.uk